Returns & Exchanges
We want you to be fully satisfied with your CD PROJEKT RED Gear; if your item isn't the right fit, you can return or exchange unworn merchandise within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a refund.
Initiate Your Return
Visit our online Return Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your package.
Package Your Gear
Place the items in their original packaging, ensuring all tags and inserts are included to prevent damage during transit.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing